Fraud is the intentional deception or misrepresentation made by a person with the knowledge that the deception could result in an unauthorized benefit to themselves or some other person.
If you know or suspect fraud occurred related to the Restore Louisiana Homeowner Assistance Program, please tell us about it. We need certain information before we can investigate, so please answer a few questions through one of the options below.
You will have the choice to remain anonymous.
Please Choose from the Following Options:
Our fraud hotline representative will ask you questions, complete the allegation form for you, and submit it to us for investigation.
I paid a contractor, but he/she never did the work. What should I do?
If you havent already done so, please contact the Louisiana State Licensing Board for Contractors about the issue; you can file a complaint online here. The Licensing Board also has a number of helpful resources for consumers, which you can find on their Consumer Guide page (PDF). To take legal action against the contractor, you will need to contact a private attorney or legal aid organization.
As it relates to the Restore Louisiana Homeowner Assistance Program, you are encouraged to have the following documents in your records for future reference:
Filed complaint with Louisiana State Licensing Board for Contractors
Filed fraud report with attorney general’s office (more information here)
Whenever you hire contractors, be sure to keep receipts, work orders and records of payment for future reference.
My insurance company declared bankruptcy. What should I do?
Homeowners who incurred damage from 2020-21 disaster events and have filed a claim with a company in bankruptcy will need to file a claim with the Louisiana Insurance Guarantee Association (LIGA). To access the claim form, click here. All verified claims will be then be paid through LIGA.
The Office of Community Development - Disaster Recovery Unit does not discriminate on the basis of race, color, national origin, sex, age, religion or disability, and provides, upon request, reasonable accommodation, including auxiliary aids and services, to afford an individual with a disability an equal opportunity to participate in all services, programs and activities. Towards this end, we continually strive to make our web platform friendly to screen readers and other accessibility-related software, and provide accessible documents where possible. Any person requiring assistance, or would like a copy of a specific document, should contact the 504 Coordinator at 866-735-2001. TTY callers please use the 711 relay* or dial 1.800.846.5277.